Terms & Conditions

Terms & Conditions

Welcome to Karma Roots. By accessing or using our website (www.karmaroots.in), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

Karma Roots reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms.

2. Products & Information

We strive to provide accurate product descriptions, images, and pricing. However, Karma Roots does not guarantee that all information is error-free.

  • Product colors may slightly vary due to screen settings.

  • Results from herbal or wellness products may differ from person to person.

3. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

4. Orders & Acceptance

  • All orders placed on our website are subject to availability and confirmation.

  • Karma Roots reserves the right to cancel or refuse any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

  • Customers will be notified in case of cancellation and eligible refunds will be processed.

5. Pricing & Payments

  • All prices listed are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as mentioned.

  • We accept secure payment methods such as online payment gateways, UPI, debit/credit cards, and Cash on Delivery (COD) where available.

  • Karma Roots is not responsible for payment failures caused by banking or third-party gateway issues.

6. Shipping & Delivery

  • We aim to process and dispatch orders promptly. Delivery timelines may vary depending on location and courier services.

  • Unexpected delays due to weather, logistics, or other external factors may occur.

  • Customers must provide accurate shipping details. Karma Roots will not be responsible for delays caused by incorrect addresses.

7. Returns & Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrectly delivered.

  • Customers must report such issues within 48 hours of delivery with proper proof (images/video).

  • Refunds will be processed after inspection and may take 5–7 business days to reflect in your account.

8. Intellectual Property

All content on this website, including logos, text, graphics, images, and product designs, is the property of Karma Roots and protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful activities

  • Attempt to harm, hack, or disrupt the website

  • Provide false or misleading information

Violation of these terms may result in restricted access or legal action.

10. Limitation of Liability

Karma Roots shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the appropriate courts.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Karma Roots
📧 Email: support@karmaroots.in
📞 Phone: +91-8437354744
🌐 Website: www.karmaroots.in