Shipping and Delivery

Shipping and Delivery Policy

At Karma Roots, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping and Delivery Policy outlines important details about how we process, ship, and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed the following business day.
  • You will receive an order confirmation email shortly after placing your order, and another email once your order has shipped.

2. Shipping Rates & Delivery Times

We offer standard and expedited shipping options depending on your location and preference.

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5–8 business days

[Rs.70 to 120]

Note: Delivery times are estimates and may vary due to external factors such as weather, customs delays, or carrier issues.

3. Free Shipping

We offer free standard shipping on orders over [Rs.1000] within India.

4. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website or via the tracking link provided in the email.

5. Shipping Locations

We currently ship to:

  • Only India

If you’re unsure whether we ship to your location, please contact us before placing your order at payalbaljeetrajput@gmail.com

6. International Shipping

  • We are not delivered international orders

7. Delays or Issues

While we strive to deliver all orders on time, delays can occasionally occur due to circumstances beyond our control. If your order has not arrived within the estimated delivery time, please contact us at payalbaljeetrajput@gmail.com with your order number.

8. Incorrect or Incomplete Address

Please ensure your shipping address is complete and accurate. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

9. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Report the issue to us within 48 hours of delivery.
  • Include your order number and any relevant photos if damage occurred.

We will work with the shipping carrier to resolve the issue as quickly as possible.

10. Contact Us

If you have any questions about shipping, delivery times, or order tracking, feel free to reach out to us:

Karma Roots
Email: payalbaljeetrajput@gmail.com

Phone: 7696104744 | 8437354744
Address: Plot No 10, Sultanwind Road, Amritsar-143001